kera88Privacy Policy
This page describes what we collect when you use kera88 and how we keep that data protected. We at kera88 take your privacy seriously and are committed to being transparent about our data practices across all our services — from account registration through live-dealer sessions, sportsbook activity, and payment processing.
Our privacy framework is built around a simple principle: we collect only what we need to operate our platform, verify your identity, process your transactions, and comply with applicable law in the jurisdictions where our services are available. Whether you access kera88 via mobile browser, our app, or desktop, the same protections apply.
Below, we outline what data we collect, how we use it, who may access it, and what rights you have. If you have questions after reading this policy, our support team is available to help clarify any point.
What we collect on kera88
We collect personal data in several categories. First, we gather account information — your name, email address, phone number, date of birth, and residential address — when you register on kera88. This data is essential for account creation, identity verification, and compliance with local anti-money-laundering rules.
Second, we collect transaction data. Every deposit, withdrawal, and game session generates records that we retain for audit and dispute resolution. When you fund your account via DANA, e-wallet, mobile banking, or bank transfer (local payment, online payment, e-wallet, mobile banking), we record the payment method, amount, timestamp, and status. We do not store your full payment credentials — payment processors handle that separately.
Third, we log behavioral data. We track which games you access, how long you play, your session timestamps, and your device type (mobile, desktop, app). This helps us detect fraud, improve platform stability, and tailor your experience. We also collect your IP address and browser fingerprint for security purposes.
Fourth, we may collect optional data — your preferred language, communication preferences, and any notes you add to your account profile. None of this is mandatory, but it helps us serve you better.
How we use your data
We use your data for five main purposes. First, account management — we need your name, email, and phone to create and maintain your kera88 account, send you login links, and help you recover access if you forget your password.
Second, compliance and verification. We are required by law to verify your identity before allowing withdrawals. We use your personal data to cross-check against sanctions lists, confirm your residential jurisdiction, and ensure you meet any local eligibility criteria. This process may take a few hours during business days, especially around major events like Liga 1 fixtures or Idul Fitri.
Third, payment processing. Our payment partners need your transaction history and account details to process deposits and withdrawals. We share only the minimum data required — never your full account history or game preferences.
Fourth, fraud prevention and platform security. We analyze patterns in your login, deposit, and withdrawal behavior to detect unauthorized access or suspicious activity. If we flag an account, we may temporarily restrict withdrawals pending verification.
Fifth, service improvement. We use anonymized, aggregated data to understand which games are popular, which payment methods work best, and where our platform experiences slowdowns. This helps us optimize kera88 for users across Jakarta, Surabaya, Bandung, and other supported regions.
Third-party processors and data location
Our servers may sit outside your jurisdiction. We use cloud infrastructure in multiple regions to ensure platform availability and speed. Your data may be processed in data centers outside Indonesia, but we maintain the same security standards everywhere.
We work with third-party processors for specific functions. Payment gateways (local payment, bank partners) handle transaction data. Email and SMS providers send you account notifications. Analytics platforms help us track platform performance. Each processor has a data-processing agreement with us that requires them to protect your data and use it only for the services we contract them for.
We do not share your data with game studios, sports leagues, or esports organizations — even though kera88 offers markets on Champions League, Piala AFF, Mobile Legends, and other events. Your betting history remains private to kera88.
Your rights on kera88
You have the right to access, correct, and delete your personal data. If you want to download a copy of everything we hold about you, contact our support team and we will provide it within 10 business days. If you spot an error in your profile — a misspelled name or wrong address — you can update it directly in your account settings or ask us to do it.
You also have the right to request deletion of your account and associated data, subject to legal retention requirements. We must keep transaction records for a minimum period for compliance purposes, but we will delete other personal data upon request. Deletion is permanent and cannot be reversed.
If you believe we have misused your data or violated this policy, you may lodge a complaint with us directly or escalate to the relevant data protection authority in your jurisdiction.
Cookies and tracking
We use cookies to keep you logged in, remember your preferences, and detect fraud. Session cookies expire when you close your browser. Persistent cookies remain on your device for up to 12 months and help us recognize you on your next visit.
You can disable cookies in your browser settings, but this may limit your ability to use kera88 fully. We do not use third-party tracking cookies for advertising — only first-party cookies for platform function and security.
Contact kera88
If you have questions about this privacy policy or how we handle your data, reach out to our support team. We are available to clarify any point and address your concerns promptly.
Our services are available only where local law permits. This privacy policy applies to all users of kera88 in supported jurisdictions. We reserve the right to update this policy as our platform evolves; we will notify you of material changes via email.
Summary
We at kera88 collect personal data only to operate our platform, verify your identity, process payments, and comply with law. We do not sell your data, and we protect it with industry-standard encryption and access controls. You have the right to access, correct, and delete your data at any time.
Your privacy is central to how we build kera88. Whether you are tracking Liga 1 standings, playing live roulette, or funding your account via DANA, your data stays secure and private. Thank you for trusting us with your information.